Emotional Intelligence for Business Professionals

It was once believed that intelligence was the metric that would determine a person's success in the workplace. Intelligence matters because it contributes to your ability to do your job. But intelligence is not the best indicator of whether or not you'll succeed. Your ability to understand and manage your own emotions, and get along well with others, has at least as much impact on your performance and effectiveness as intelligence. In this course, you'll explore strategies to increase your awareness of your emotions, develop your ability to manage your emotions, and improve your social skills.

Skip to Available Dates

Learning Objectives

In this course, you will explore the concept of emotional intelligence.

  • You will:
  • Identify the components of emotional intelligence and recognize how emotional intelligence benefits organizations.
  • Assess and develop your personal emotional intelligence competencies.
  • Assess and develop your social emotional intelligence competencies.
  • Practice emotional intelligence in common workplace scenarios.


    Course Details

    Course Outline

    1 - Recognizing the Benefits of Emotional Intelligence
  • Topic A: Define Emotional Intelligence
  • Topic B: Recognize EQ's Impact on Work Experience
  • 2 - Increasing Your Personal Emotional Intelligence in the Workplace
  • Topic A: Develop Your Level of Self-Awareness
  • Topic B: Develop Your Self-Regulation Skills
  • Topic C: Develop Your Motivation
  • 3 - Increasing Your Social Emotional Intelligence in the Workplace
  • Topic A: Develop Your Empathy
  • Topic B: Develop Your Social Skills
  • 4 - Practicing Emotional Intelligence in the Workplace
  • Topic A: Practice Emotionally Intelligent Leadership
  • Topic B: Build an Emotionally Intelligent Team
  • Topic C: Manage Change
  • Topic D: Manage Conflict
  • Topic E: Coach for Performance
  • Actual course outline may vary depending on offering center. Contact your sales representative for more information.

    Who is it For?

    Target Audience

    Individuals taking this course are business professionals seeking to develop or increase their emotional intelligence.

    Emotional Intelligence for Business Professionals

    Course Length : 1 Day

    1. Choose a Date | 2. Click Enroll Now

     Contact us for Private or Group Training

    Need Help Picking the Right Course? Give us a call! 585-350-7070