Tom Allen, Senior Applications Instructor. Tom is a Microsoft Certified Trainer with almost two decades of experience in the technology training industry. He has taught and consulted for a wide range of organizations throughout the eastern US, and has experience in traditional classroom training, virtual classroom training, and content development. Tom holds certifications covering a broad range of Microsoft desktop applications, and has vast experience teaching anything from Microsoft Office 365 collaboration technologies, Excel, Word, PowerPoint, Access, Outlook, Project, and Visio (among other Microsoft technologies), all the way through to Crystal Reports and Adobe applications. He specializes in creating an inviting environment that allows adult learners to bring real world examples into the conversation. Tom’s style is encouraging, positive, and makes difficult concepts easy to understand. 

"Tom is great. I've already recommended several partners to schedule their training with LO and Tom. His humor keep the class going and his easy attitude makes easy to ask questions. Great class. " - June 5, 2019

"Tom was helpful in answering questions that the class thought was important even though it was not a part of the training." -  Microsoft Office Word 2013 Part 3 | January 4, 2019

"Tom was interesting, answered all questions thoroughly, spoke on a level I could understand while teaching me higher levels of understanding. All of that and his Excel puns... I mean, what more could I ask for?!! Tom was great!" - Microsoft Office Excel 2013 Part 1 student | December 10, 2018

"Mr. Allen did a wonderful job keeping the whole class on track and involved. It was a very pleasant experience." - Microsoft Office Excel 2013 Part 1 student | December 10, 2018

"Excellent training, not boring at all, a lot of tricks that I never used before. Very animated class, happy to teach, willing to repeat if was needed. Absolutely recommended." - Microsoft Office Excel 2016 | December 20, 2018 
"Tom Allen has a wonderful way of working with people to help them relate to the training." - Microsoft Office Excel 2016 | December 20, 2018






Al Wills, Senior Technical Instructor. Al has 20 years of experience in network administration, IT security , IT consulting, and adult education.  He holds several technology and instructor certifications from multiple vendors, including Microsoft, CompTIA,  and CertNexus. With Al’s years of Mobility, Windows Server, System Center Configuration Manager, Office 365, and Windows Modern Desktop experience, he is well versed with enterprise level desktop lifecycle management. Beyond Microsoft, Al has decades of experience instructing clients small to large in multiple industries and experience levels (including government, enterprise, and SMB level clients, both technical personnel and end users) on network security fundamentals straight through to penetration testing, threat analysis, and incident response principles (before, during, and after a cyber-attack). His security certifications in CompTIA’s Security+ and CySA+, along with Certnexus’ CyberSec First Responder and CyberSAFE, gives him the ability to include Cybersecurity topics in any class he conducts.  

Al’s decades of teaching experience allow him to easily adapt to various levels of student knowledge, ranging from professionals just entering IT to those who are well-versed in their technologies and are looking to fill particular skill gaps.  He brings his own experience and incorporates students’ existing knowledge and experiences, into the classroom to create a dynamic and engaging learning environment.

"Al Wills is an outstanding professional who delivered a challenging topic seamlessly via distance learning." CompTIA Security+ Certification | December 21, 2018

"Al was excellent, engaging, and very knowledgeable."  CompTIA Security+ Certification | December 21, 2018






Stacey Castelletti, Applications and Business Skills Instructor. Stacey is a Microsoft Certified Office Specialist and Logical Operations Modern Classroom Certified Trainer. Stacey is an experienced instructor in Microsoft Office application and in business skills classes, including Effective Presentations, Customer Service, and Diversity. Stacey has a comprehensive understanding of the classes she teaches that she delivers to beginners as well as advanced learners in a style that is upbeat and refreshing. Stacey's energetic, bubbly, and enthusiastic delivery engages students to participate. Students are able to retain the many skills learned in her classes that they can practice in classroom and work settings.

"Stacey is a wonderful trainer! i have learned so much from taking the class she taught! I will highly recommend taking this class to others." June 10, 2019

"Big thanks to our trainer Stacey who went above and beyond to show us new functionality and differences in Excel 2016." Microsoft Office Excel 2013 Part 2 | December 18, 2018

"Stacey was great! We want her back! Best Excel class I have taken." Microsoft Office Excel 2016 Part 2 | December 4, 2018

"Stacey was great - she kept you engaged, was very knowledgeable, and was high energy. I would definitely take a class with her again."  Microsoft Office Excel 2016 Part 2 | November 30, 2018 




Dan Attoma, Application and Business Instructor. Dan has a bachelor’s degree in Computer Information Systems from Ithaca College and has been involved in technical training since 2012 when he started at Canandaigua National Bank. He then switched gears to the realm of aerial imagery software and GIS solutions where he trained customers of Pictometry International (now part of Eagleview Technologies) in their Southern sales region - covering 7 states of government and municipality organizations and international customers throughout regions of Canada. In his role at New Horizons at Logical Operations, Dan focuses on Microsoft Office application training as well as programming languages such as Python, HTML5, and SQL. He also conducts training on Salesforce and SharePoint solutions. He has experience delivering training in traditional classroom settings as well as virtual and online training. Dan's technical background and customer service experience allow him to deliver complex information in a clear, concise, and easily understandable way to ensure that students retain the skills and knowledge that is vital to their post-class success.

"Very helpful keeping us on track and in the 'real world' " - Rima E. Microsoft Office Excel 2016 - Part 1 | December 3, 2018



Jeanie Sanders, Credentialed Instructor. Jeanie is a Microsoft Certified Trainer, CompTIA Technical Trainer, and an Epic Credentialed Trainer with over 20 years of experience. Her passion for understanding how people learn fuels her desire to be in the classroom. Jeanie’s comprehensive approach to teaching incorporates both digital and traditional learning tools. This style of teaching ensures her students are able to retain and apply their newly found skills both inside and outside of the classroom. Jeanie teaches classes on a wide variety of topics ranging from office productivity training to network operating system administration. Jeanie is always looking to expand her repertoire, and with experience in various sales implementation efforts, she is now responsible for training clients on various CRM products. Jeanie is responsible for delivering the Logical Operations Modern Classroom Certified Trainer exam preparation courses for Logical Operations and their partners worldwide (which includes training our very own New Horizons at Logical Operations trainers on MCCT standards).




Greg Childers, Technical and Applications Instructor. Greg has developed and delivered instructor-led training, virtual training, mentoring, and consulting services since 2000.  He has traveled across all 50 states and five countries abroad to provide services to clients.  He has worked with clients across multiple industries including government (Federal, state, and local), aerospace, defense, banking, health care, energy, food production, media, motor vehicle, hospitality, and telecommunications.  Greg has broad experience and skills in many different areas, including project management, computer networking, computer security, database development, programming, web development, desktop support, office applications, and soft skills.  He holds certifications from Microsoft (MCT, MOS, MCP, MCSA, MCSE, MCTS, MCITP), CompTIA (A+, Network+, Security+, Project+), PMI (CAPM), Axelos (ITIL), and HDI (CSS, SCA). Greg brings years of technical expertise, a casual style, and enthusiasm with him to every assignment.  Whether working with new learners or experienced professionals, he strives to create a collaborative learning environment.  

"Greg is a very confident and incredibly knowledgeable trainer. He has great energy and incorporates real life examples and experiences and applies them to the training materials. That makes the training much enjoyable. Thank you Greg!" - ITIL 4 Foundation student | April, 2019




Stacey McBrine, Technical Instructor. Stacey has more than 30 years’ experience analyzing, securing, designing and implementing such diverse systems as Microsoft Windows, Novell Netware, DEC VMS, IBM AIX, Solaris, SCO Unix, Linux, and MAC O/S and Cisco switches, routers and firewalls.  He served as systems analyst for many software development projects using assembly language, C, dBase, Access, Visual Basic and Oracle. Bringing his real world experience to the classroom since 1999, his emphasis has been focused on security related training.  Whether in the classroom or through live online sessions, he enjoys sharing his depth and breadth of experience and his common sense approach to security, technology and business processes.  He has delivered Train the Trainer events for several security programs and was awarded the CompTIA outstanding TTT Instructor award in 2018.  Stacey is an authorized instructor for ISC2, Cisco, Logical Operations, CompTIA, and EC-Council. Having held industry certifications since 1997, Stacey was one of the first 2000 people in the world to achieve MCSE certification for Windows 2000.  His current certifications include CISSP, CASP, CFR, CEI, CEH, ECSA, CHFI, CCNA, CCSI, CTT+, LINUX+, PENTEST+, SECURITY+, A+, SCNP, ITIL Foundation, ITIL SO, ITIL OSA, MCSA, MCITP, MCTS, MCP+I.

"Stacey deserves the highest recognition I could give him. I have been more than satisfied with his help and answers to our questions. He made this course very awesome, and I look forward to having him again in ICND2." - Will G. | Cisco ICND1 3.0 | January 25, 2019


Kathryn Beaumont, Instructor. Kathryn began her career in secondary education working in project-based learning environments and she has more than five years' experience instructing a diverse set of students. She is certified in Instructional Coaching, helping to elevate her peers' design and implementation of curriculum. Kathryn is an expert in Microsoft Office 365 tools including Excel, Word, PowerPoint and Access, as well as the Google Suite of collaboration and productivity applications for businesses. She has developed courses in finance, accounting and mathematics in addition to team building and soft skills. Kathryn excels in building collaborative, team-based environments, leading engaging, energetic sessions, and helping students participate and achieve their full potential. 


Marianna Zimmer, Manager of Student Services. Marianna has over five years of experience in the Operations department with New Horizons, and has been with the business since it opened. Marianna’s chief responsibilities include managing all the logistics surrounding New Horizons at Logical Operations’ dedicated classroom training events, including class roster management, pre-class confirmations, courseware, completion certificates, and additional items included as part of course delivery.


Laura Hermans, Training Center Operations Manager (Buffalo). Laura joined New Horizons at Logical Operations in spring of 2017 with the addition of the Buffalo office. In her role, Laura manages the testing center, classroom logistics for both public and private training events, as well as the overall operations for the Buffalo training center (including special events). Laura comes to New Horizons at Logical Operations with Bachelors in Administration from the University of Buffalo and years of experience in Business Operations Management.  


Kraig Connor, Training Center Operations Manager (Rochester). Kraig joined the New Horizons at Logical Operations team in January 2018 and is very excited to bring his past experiences with him to his role here. With a background in event management and logistics where he has helped organize and manage some of the Rochester area’s largest road races, Kraig is skilled at putting the customer's experience first. He has helped organize events ranging from as small as 5 people to more than 10,000 people. At New Horizons at Logical Operations, he works closely with instructors to make sure they can and will provide the best learning experience for all students. 



Greg Britton, Training Center Operations Manager (Syracuse). Greg joined the New Horizons at Logical Operations team in October 2018. Greg previously worked as IT Support for New Horizons of Syracuse and worked closely with the operations team. Greg also brings over 10 years of experience in culinary arts. Working his way up to Sous chef, while also going to school for an AS in Computer Science, he learned how to manage time and people exceptionally well. Greg is always doing everything possible to make the customer experience better than the last.


Will Montaruli, Training Center Operations Manager (Albany). Will is a Training Center Operations Manager with a strong customer-focused background. Will came on board with New Horizons at Logical Operations in December 2018.  He started his career in the field of Education, where he gained valuable skills on training and technical operations of a training facility. Will has been coordinating and operating training sessions for companies for over 4 years.  He holds a Master’s Degree in Education, an A+ Certification, and a Google Certified Educator Certification. Will is dedicated to ensure, from a technical and interpersonal standpoint, that clients receive the best training experience possible at the New Horizon Albany Center. 

Chris Powers, Senior Account Executive. With over 11 years’ experience providing training solutions for adult learners in Corporate and Government environments, Chris brings a multitude of valuable expertise to his role as Senior Account Executive. Chris has been with New Horizons since May of 2015 (and with Logical Operations long before that!) and is a member of the New Horizons Gold Club which recognizes the top Sales Professionals in the organization worldwide. His attention to detail and belief in “lifelong learning” keep him up to date with our ever-changing course catalog.