Building strong relationships with customers is the key to sales success. Our CRM offerings enable business professionals to manage customer relationships more effectively and efficiently—resulting in greater sales to new and existing customers. Your effectiveness in managing your customer relationships using CRM is directly related to your level of mastery of the application. New Horizons provides training to enable you to build your skill set and get the most out of these extraordinary tools. has over 2 MILLION users worldwide and is expected to grow another 35% next year. Surprisingly, the vast majority of those users have received little to no formalized training on this complex product. How can you ensure that you're taking full advantage of the software to maximize productivity? New Horizons Rochester is filling that training gap by offering comprehensive, affordable, and expert-facilitated training. 

Microsoft Dynamics

Dynamics CRM is a powerful and mature Customer Relationship Management package. According to Microsoft, CRM "delivers a holistic view of each customer that enables client-facing employees to make expedited and educated decisions about strategic efforts in the sales, marketing, and customer service fields."