Career Opportunities at New Horizons Buffalo, Rochester, Syracuse, and Albany

Career Opportunities, Buffalo, Rochester, Syracuse, and Albany

Applications Instructor - Full Time Rochester/ Buffalo, NY



The Applications Instructor for New Horizons at Logical Operations will be responsible for providing quality training on a variety of computer applications courses.  Our corporate students are adult learners in professional classroom environments. Class deliveries are open-enrollment/public or private dedicated courses for specific clients. Students may be in-classroom or virtual, thus trainer candidates should be experienced with delivering highly-interactive courses through in-person and web-based (Adobe Connect) platforms. The first priority for this Applications Instructor is delivering courses on the following topics and certifications:

  • Microsoft Office Excel 2010-2016
  • Microsoft Office Word 2010-2016
  • Microsoft Office PowerPoint 2010-2016
  • Microsoft Office Project 2010-2016
  • SharePoint End User, Site Owner, Admin 2010-2016
  • Salesforce 

Specific responsibilities include:

  • Provide innovative, practical, and dynamic computer training solutions that save time and increase productivity. 
  • Arrive on time to assigned classes, check voicemail/email frequently including after 5:00pm, and adhere to break, lunch, end of class policies. 
  • Handle client and student concerns in an appropriate manner. 
  • Check resources before class including courseware and laptop load.
  • Travel to client sites and other NHLO locations to deliver training on a regular basis. 
  • Lift and transport laptops and other equipment.
  • Obtain and maintain applicable certifications as assigned. 
  • Participate in meetings with clients as a subject matter expert.
  • Assist in the creation of custom class content as needed. 


  • Excellent verbal communication skills. 
  • Ability to lift 30 pounds as transporting laptops and other equipment will be required..
  • Experience with training, teaching, public-speaking, presenting, or performing. 
  • Expert-level knowledge of Microsoft Office 2013 and 2016 (Word, Excel, PowerPoint, and Outlook)
  • Experience with MS Project, Access, Crystal Reports and the Adobe suite is helpful. 
  • Must be able to travel to client sites and other NHLO locations as needed. 
  • MCT Certification a plus

If you think this is the right role for you, please send us your resume with an email, at explaining why you have the right stuff. Feel free to include a link to your LinkedIn profile, but the clarity and relevance of your email will determine whether we take this conversation forward.