Tom Allen, Senior Applications Instructor. Tom is a Microsoft Certified Trainer with almost two decades of experience in the technology training industry. He has taught and consulted for a wide range of organizations throughout the eastern US, and has experience in traditional classroom training, virtual classroom training, and content development. Tom holds certifications covering a broad range of Microsoft desktop applications, and has vast experience teaching anything from Microsoft Office 365 collaboration technologies, Excel, Word, PowerPoint, Access, Outlook, Project, and Visio (among other Microsoft technologies), all the way through to Crystal Reports and Adobe applications. He specializes in creating an inviting environment that allows adult learners to bring real world examples into the conversation. Tom’s style is encouraging, positive, and makes difficult concepts easy to understand. 

 

Al Wills, Senior Technical Instructor. Al has 20 years of experience in network administration, IT consulting, and adult education.  He holds a number of technology and instructor certifications from multiple vendors, including Microsoft, CompTIA, NCTA, and Logical Operations. His certifications include Master Certified Novell Engineer (MCNE), Microsoft Certified Systems Engineer (MCSE), and Microsoft Certified Trainer (MCT) from Microsoft, which covers various technologies including Office 365, SCCM, Hyper-V, current server and client offerings, and many more. His additional certifications include Logical Operations CyberSec First Responder and NCTA CloudMASTER®, as well as his lifelong holding of various CompTIA technologies including A+, Net+, Security+, CTT+, i-Net+ and Project+.

Al’s decades of teaching experience allows him to easily adapt to various levels of student knowledge, ranging from professionals just entering IT to those who are well-versed in their technologies and are looking to fill particular skill gaps.  He brings his own experience and incorporates students’ existing knowledge and experiences to the classroom to create a dynamic and engaging learning environment.  

 

Gary Leenhouts, Business Technology Instructor. Gary is an IBM Certified Instructor, Microsoft Certified Trainer who holds several Office 2013 MOS certifications, and Logical Operations Modern Classroom Certified Trainer with 19 years of experience in the technology training industry. He has taught throughout the U.S. and Canada in a variety of settings from Federal government agencies, Fortune 500 companies, health care and non-profit. He has experience in classroom training, virtual classroom training, and content development. Gary has a delivery technique that can meet the needs of the beginner or the advanced learner, and brings his love of adult education and technology into every classroom, creating a comfortable atmosphere for learning and practical application of technical skills to the real world. Gary holds certifications covering a broad range of Microsoft desktop applications, and has vast experience teaching anything from Microsoft Office 365 collaboration technologies, SharePoint, Excel, Word, PowerPoint, Access, Outlook, Project, and Visio (among other Microsoft technologies), all the way through to Crystal Reports, Adobe, SQL Querying, Google AdWords, Google Drive and Applications, and Project Management classes. 

 

Jeanie Sanders, Credentialed Trainer. Jeanie is a Microsoft Certified Trainer, CompTIA Technical Trainer, and an Epic Credentialed Trainer with over 20 years of experience. Her passion for understanding how people learn fuels her desire to be in the classroom. Jeanie’s comprehensive approach to teaching incorporates both digital and traditional learning tools. This style of teaching ensures her students are able to retain and apply their newly found skills both inside and outside of the classroom. Jeanie teaches classes on a wide variety of topics ranging from office productivity training to network operating system administration. Jeanie is always looking to expand her repertoire, and with experience in various sales implementation efforts, she is now responsible for training clients on various CRM products. Jeanie is responsible for delivering the Logical Operations Modern Classroom Certified Trainer exam preparation courses for Logical Operations and their partners worldwide (which includes training our very own New Horizons at Logical Operations trainers on MCCT standards). 

 

Marianna Zimmer, Manager of Student Services. Marianna has over five years of experience in the Operations department with New Horizons, and has been with the business since it opened. Marianna’s chief responsibilities include managing all the logistics surrounding New Horizons at Logical Operations’ dedicated classroom training events, including class roster management, pre-class confirmations, courseware, completion certificates, and additional items included as part of course delivery.

 

 

Jeff Thompson, Operations Manager. Jeff has over two decades of experience supporting the technical needs of end users, and over 10 years of adjunct instruction and classroom technology management at Local colleges. He has provided K-12 schools across Western New York with technology-enhanced classroom tools, and been a training manager for an international organization. With over 20 years of customer service experience (including guest relations training at Walt Disney World) As Operations Manager Jeff is prepared to work with our students and instructors to assure that our classroom spaces are properly prepared for the most effective delivery and learning experience.